Conflict in the workplace and the study place

Members of Ruhr-Universität Bochum are committed to establishing relations based on mutual esteem and respect. A good work and classroom environment is essential to ensure the wellbeing of students and employees at Ruhr-Universität and to enable them to perform well in their job and in their degree course.

However, conflicts may occur in the workplace and in the classroom. Severe conflicts, or even mobbing, discrimination or sexual harassment, may become serious stress factors and cause health problems.

In case of conflict, Ruhr-Universität provides a number of counselling services to its staff and students, to help the affected parties find a way to resolve the crisis. Below, you will find the contact data of professionals who provide conflict management services.

All counselling interviews take place in a secure environment. Information, personal data and matters discussed are treated confidentially.

For staff members:

Complaints Office as per the General Equal Treatment Act

Implemented in compliance with the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz, AGG), the Office is an interdepartmental entity which deals with complaints pertaining to conflicts in the workplace, mobbing, sexual harassment and discrimination. The Complaints Office is made up of the following members:

1. The chairperson of the staff council for members of the engineering and administration departments
   Phone: +49 234 32 25424
2. The chairperson of the research staff council,
   Phone: +49 234 32 26980
3. The person in charge at the Disability Services
   Phone: +49 234 32 22925
4. The head of the HR department
   Phone: +49 234 32 27810
5. The Equal Opportunities Officer
   Phone: +49 234 32 27837

The Complaints Office assesses each submitted complaint and, if required, recommends further measures to the respective employees' office. It also implements the Guideline on Fair Treatment in the Workplace and the Classroom. Guideline for the Protection from Unfair Treatment, Discrimination, Sexual Violence and Mobbing.

Contact

• Staff Council
  Phone: +49 234 32 25424
• Youth and Trainee Representation Office
  Email: jugendvertretung@ruhr-uni-bochum.de
• Research Staff Council
  Phone: +49 234 32 26980
• Disability Services:
  Phone: +49 234 32 22925
• Equal Opportunities Officer
  Phone: +49 234 32 27837
• Social and Addiction Counseling
  Phone: +49 234 32 29132

For students

• Student Advice Centre
  Phone: +49 234 32 23865
• Advisory Office for the Inclusion of Disabled Students (BZI)
  Phone: +49 234 32 11530
• Equal Opportunities Officer
  Phone: +49 234 32 27837