Starting 1 July 2020, there will be no further updates to these FAQ pages. Please visit the website of IT.Services for information on the current system status.
Latest information, instructions and further links about the cyber attack for students.
Not every system is currently running with the full technical resources, so it may be overloaded if too many users access the system at the same time. If a system is stuck, you should try it during off-peak hours.
After the cyber attack on the RUB, reconstruction is underway. The following services are available again via the web interface of the IT campus management system E-Campus:
The NRW-Ticket service is also available via this link.
The system is currently not yet running with the full technical resources, so it may be overloaded if too many users access the system at the same time. If the system is stuck, you should try it during off-peak hours.
The ASTA has informed all transport companies about the hacker attack. When checking buses and trams, students can present a student ID, certificate of enrolment or letter of admission.
If the inspector does not accept these documents and imposes a fine, please contact the relevant transport authority and refer to the official RUB website about the attack. If the fine is not lifted, please report by e-mail to email@example.com. More information here (german website).
No, the problems have nothing to do with the hacker attack, they probably come from overloads. Any problems can be reported through the helpdesk: https://www.it-services.ruhr-uni-bochum.de/support/online.html.de.
Digital teaching at RUB can continue as planned. According to current knowledge, central servers are particularly affected by the hacker attack, which are needed in the RUB administration for e.g. the Windows systems Exchange and Sharepoint.